Ligang Zhu first studied Clinical Psychology as an undergraduate at Nanjing Medical University before earning his Master’s degree in Applied Psychology from Beijing Normal University in 2006, with a research focus on psychological counselling and Employee Assistance Programmes (EAP). His training covered both clinical and subclinical psychological issues, including physical diseases, psychiatry, personality disorders, and psychological disorders. He applied this knowledge through hospital internships and work in counselling institutions.

Following graduation, he served as an EAP Manager at ZTE, where he developed a multi-level EAP service system providing counselling, training, and crisis intervention for employees. After leaving ZTE in 2011, he became EAP Manager at the Zhengzhou Psychological Counselors Association, offering both internal consultations and EAP services to other companies. He later moved to Hangzhou to work in psychology-related fields such as talent assessment and organisational development. Over his 13-year career, Ligang has provided counselling to more than 500 clients.